Re: Frustrated for Bribe to be paid for Khata Transfer
Posted: June 5th, 2013, 3:20 pm
Hello Mr. Biddappa,
Its the trick that these corrupt people at BBMP office play with the public. Most of the people fall prey to them -
What public lack is :
- they are not patient enough to first understand the whole process and note down what all is required to be submitted to get the khata or other thing - public seem to be always in a hurry
- public have this mentality that if you pay bribe you work WILLNOT happen at all during this life time
- public also feel afraid of these BBMP folks and assume that they would be troubled in one way or other if they trouble their mode of working
- public don't fill up the form completely/nor do they align with the formalities like notarising the sale deep copies etc/nor do they follow the processes laid down by the BBMP
- public feels shy or get hesitated to ask questions at the BBMP office. If the person tells them something, they won't note it down and cross verify the same before leaving the office. again they are in a hurry or something of that sort
- public first should understand and read the "sakala" details for the service they are approaching and timelines
Once they understand and are ready with the docs, they need to approach the concerned person and hand over all the docs.
get the written acknowledgement and ask when it will be ready.
also, make sure to ask the concerned person to check all the docs submitted and mention clearly that you are not in a position a hear any kind of excuses later on
ask them when you should come there to collect your khata docs/other certificates and note down his contact number
Call him on the "sakala" time (and till that time just forget about this and don't keep bugging them) and enquire whether your doc is ready
if not ready, then raise a "sakala" complaint - they will come back to you for sure and your work will be done
Public usually don't follow this - they just keep visiting the BBMP office every other day and keep bugging them. these BBMP staff's are very nice folks to talk with and in my opinion, these folks have talent more than an IIM MBA graduates and they understand the psychology of the public very well and loot them with dirty simple tricks. they always say it will be over in a weeks time and you will have your khata. but the fun starts from there. public won't understand this trick and by the end of 2 or 3 or 4th week they would be frustrated enough so that they would be ready to pay anything those officials are asking for their work. but the sakala time for a khata is 45days i believe and they earned their bribe while delivering their normal duty !
For your question: It is only the public who can take them to task. You have a great opportunity now.
We should teach them a lesson by bringing them to the public domain - You try to reach the BBMP commissioner and Joint commissioner over email and phone and brief them about this - meanwhile, Suvarna/TV9 should also help.
First and foremost - you need to keep your patience - always keep a smile on your face and respond back warmly and positively to them
Next time when you go there, you need to go there with a team of people
Carry with you all your friends and family members - let them just accompany you and be there with you at the office. It will make a lot of difference.
You can call me as well and I'll be there for supporting you as well.
I'm sure sakala will help here - if they are raising some question now (after 3 months), then you should take it to the higher authority and punish those buggers.
Make sure when you give the DD, you make a copy of that - better take it from a bank branch where you have the account for traceability purpose - these buggers may manipulate your DD for third party fees - tomorrow it shouldn't happen that you didn't paid the khata transfer fees.
regards,
raghu
Its the trick that these corrupt people at BBMP office play with the public. Most of the people fall prey to them -
What public lack is :
- they are not patient enough to first understand the whole process and note down what all is required to be submitted to get the khata or other thing - public seem to be always in a hurry
- public have this mentality that if you pay bribe you work WILLNOT happen at all during this life time
- public also feel afraid of these BBMP folks and assume that they would be troubled in one way or other if they trouble their mode of working
- public don't fill up the form completely/nor do they align with the formalities like notarising the sale deep copies etc/nor do they follow the processes laid down by the BBMP
- public feels shy or get hesitated to ask questions at the BBMP office. If the person tells them something, they won't note it down and cross verify the same before leaving the office. again they are in a hurry or something of that sort
- public first should understand and read the "sakala" details for the service they are approaching and timelines
Once they understand and are ready with the docs, they need to approach the concerned person and hand over all the docs.
get the written acknowledgement and ask when it will be ready.
also, make sure to ask the concerned person to check all the docs submitted and mention clearly that you are not in a position a hear any kind of excuses later on
ask them when you should come there to collect your khata docs/other certificates and note down his contact number
Call him on the "sakala" time (and till that time just forget about this and don't keep bugging them) and enquire whether your doc is ready
if not ready, then raise a "sakala" complaint - they will come back to you for sure and your work will be done
Public usually don't follow this - they just keep visiting the BBMP office every other day and keep bugging them. these BBMP staff's are very nice folks to talk with and in my opinion, these folks have talent more than an IIM MBA graduates and they understand the psychology of the public very well and loot them with dirty simple tricks. they always say it will be over in a weeks time and you will have your khata. but the fun starts from there. public won't understand this trick and by the end of 2 or 3 or 4th week they would be frustrated enough so that they would be ready to pay anything those officials are asking for their work. but the sakala time for a khata is 45days i believe and they earned their bribe while delivering their normal duty !
For your question: It is only the public who can take them to task. You have a great opportunity now.
We should teach them a lesson by bringing them to the public domain - You try to reach the BBMP commissioner and Joint commissioner over email and phone and brief them about this - meanwhile, Suvarna/TV9 should also help.
First and foremost - you need to keep your patience - always keep a smile on your face and respond back warmly and positively to them
Next time when you go there, you need to go there with a team of people
Carry with you all your friends and family members - let them just accompany you and be there with you at the office. It will make a lot of difference.
You can call me as well and I'll be there for supporting you as well.
I'm sure sakala will help here - if they are raising some question now (after 3 months), then you should take it to the higher authority and punish those buggers.
Make sure when you give the DD, you make a copy of that - better take it from a bank branch where you have the account for traceability purpose - these buggers may manipulate your DD for third party fees - tomorrow it shouldn't happen that you didn't paid the khata transfer fees.
regards,
raghu